FlightWifiIntelsat in-flight Wi-Fi
Runs the 2Ku system found across large North American fleets, and now sells a multi-orbit service that adds Eutelsat OneWeb low-orbit capacity.
- Orbit
- Geostationary (GEO), multi-orbit with OneWeb
- Typical latency
- roughly 600 ms and up on GEO
How it works
- ·2Ku uses a dual-antenna design over GEO Ku-band capacity.
- ·Multi-orbit electronically steered antennas switch between GEO and LEO.
- ·Commonly free-with-loyalty on North American carriers.
Airlines flying Intelsat (13)
| Airline | Where | Verdict |
|---|---|---|
| Aerolineas Argentinas | A330, 737 | Varies by aircraft |
| Aeromexico | 737, 787 | Email & browsing |
| Air Canada | most | Email & browsing |
| Air France | A220, A320, A321, Embraer 190, ERJ-190, E190 | Varies by aircraft |
| Air India | A350 | Email & browsing |
| American Airlines | 737, A319, A320, A321, 787, Embraer 175, ERJ-175, E175, CRJ900 | Email & browsing |
| Cathay Pacific | 777, A330, A321 | Email & browsing |
| Condor | A320, A321 | Email & browsing |
| GOL | 737 | Email & browsing |
| Japan Airlines | 787, 777, A350 | Email & browsing |
| KLM | 777, 787, A330 | Email & browsing |
| LATAM | A319, A320, A321 | Email & browsing |
| Virgin Australia | 737 | Email & browsing |
Announced or planned (1)
Intelsat questions
Is Intelsat Wi-Fi fast enough for video calls?
Usually not. The satellite sits roughly 36,000 km up, so latency runs roughly 600 ms and up on GEO, which breaks live video even when bandwidth is fine. Browsing, email and messaging work well. Newer multi-orbit fits that add low-orbit capacity are the exception.
Which airlines use Intelsat?
As of August 2026, 13 airlines in the registry are flying Intelsat: Aerolineas Argentinas, Aeromexico, Air Canada, Air France, Air India, American Airlines, Cathay Pacific, Condor and more. Another 1 has announced or planned it.
See these verdicts while you book
The free FlightWifi extension shows them inline on Google Flights, Skyscanner and Soar, matched to the exact aircraft on your flight.